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Privacy policy
Privacy Policy
SimpliB2B is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, or purchase from us.
1. Information We Collect
We may collect the following information when you use SimpliB2B:
- Full name
- Email address
- Phone number
- Billing and delivery addresses
- Payment information (processed securely through third-party providers)
- Order history
- Account activity and communications with us
- Website usage data such as cookies, analytics, and browsing behaviour
2. How We Use Your Information
We use your information to:
- Process orders and payments
- Deliver products and services
- Manage your account or membership
- Provide customer support
- Send important updates regarding orders or services
- Improve our website, systems, and user experience
- Prevent fraud or misuse of our platform
- Send marketing communications where permission has been given
3. Payment Security
We do not store full card or sensitive payment details on our systems. Payments are securely processed through trusted third-party payment providers.
4. Sharing Your Information
We only share information where necessary, including with:
- Payment processors
- Delivery couriers
- Technology or website service providers
- Legal or regulatory authorities where required by law
We do not sell or rent your personal information to third parties.
5. Data Storage & Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, misuse, loss, or disclosure.
6. Cookies & Analytics
Our website may use cookies and analytics tools to improve performance, understand visitor behaviour, and enhance your browsing experience. You can manage cookie preferences through your browser settings.
7. Marketing Communications
If you opt in to receive marketing messages, we may contact you with offers, updates, or business opportunities. You can unsubscribe at any time.
8. Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to request access, correction, deletion, or restriction of your data.
9. Data Retention
We retain information only as long as necessary for business, legal, tax, and operational purposes.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our services after changes are published constitutes acceptance of the updated policy.
11. Contact Us
For any privacy-related questions or requests, please contact the SimpliB2B support team.
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